Privacy Policy
Effective Date: 12/01/2010
Privacy Policy
Welcome to OKMe.com.au and OKMart.com.au. These websites are domain names owned and operated by Bepharmacy Pty Ltd., its affiliates, agents and licensors (collectively, "we", "us", "our" or "Bepharmacy”
Bepharmacy has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements[KL1] including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at service@okme.com.au. If you are not satisfied with our response you can contact TRUSTe here[KL2] . The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.
What Information Do We Collect About Our Customers?
The information we learn from customers helps us enhance and personalize the website and the services we offer. We gather the following types of information:
Information You Give Us: We receive and store any information you enter on our website or give in any other way (e.g., by telephone). This may include information you provide when you register as a member, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us. As a result, you may be supplying us with such information as your name, address, and phone numbers; credit/debit numbers, expiration date and other billing information; people to whom purchases have been shipped, including addresses and phone number; names and e-mail addresses of friends and possible referrals and other people.
Automatic Information: We automatically receive and store certain types of information whenever you interact with us. For example, as most website do, we use "cookies," and we obtain certain types of information when your web browser accesses the website. This information is compiled and analysed on both a personal and an aggregated basis, and it may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol ("IP") address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call our 1800 number. We associate the information we store in cookies to personally identifiable information you submit while on our site.
Information Provided by Third Parties: We may obtain certain information of customers from third parties. This may include updated delivery or address information from carriers and information (including name and email addresses) of possible referrals from customers.
Do We Use Cookies?
Bepharmacy uses small text files called "cookies" that provide non-personally identifiable information to us regarding the visitors to the website. In addition to the URL and IP addresses of our visitors, cookies may gather the date and time of all visits to our website. We may also track the pages of our website that users viewed during their visit, or track search terms entered on our website by that visitor. This helps us keep track of the number of visitors to our website and allows us to gauge the areas that are of the most interest to our visitors.
We use a third-party tracking service that uses cookies and other tracking technologies to track non-personally identifiable information about visitors to our site in the aggregate. This information is analysed periodically and is used to gain a broader picture of usage patterns at our site. We may share the non-personally identifiable information gathered through use of cookies with our advertisers and/or business partners, in order to make the website as user-friendly as possible. Further, some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Bepharmacy only and does not cover the use of cookies by any advertisers.
How Do We Use the Information We Collect and Do We Share the Information We Receive?
Information about our customers is an important part of our business. Your account is with Bepharmacy, the owner and operator of the website and not with any individual website, and the information collected through the website or otherwise is used by Bepharmacy for purposes of the website. We use information we collect from the website or otherwise to communicate with you, to process your orders, to provide an enhanced and more personalised interactive shopping experience, to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts. For example, you can expect to receive a welcoming email to confirm your username and password, we communicate with you in response to your inquiries, to provide the services you request and to manage your account. We also send service related announcements on occasions such as when we need to temporarily suspend our site for maintenance. We also will send you promotional emails on occasion. Generally, you may not opt-out of service related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to terminate your account. However, you can opt-out of direct promotional communications from each of the website by following the unsubscribe instructions within each communication from the website, contact us at using this link http://www.OKMe.com.au.au/contacts
We share customer information with third parties only as follows:
Third Party Service Providers: We may employ other companies and individuals to perform functions on our behalf, including fulfillment, delivery, analysis of data, marketing assistance, the processing of credit card payments, and customer service. They have access to personal information needed to perform their functions, but they are not to use it for other purposes.
Promotional Offers: We periodically provide our customers with information about third party products and services we believe will be of interest to you and with opportunities to participate in offers and/or promotions on behalf of other businesses. Your participation in these events may require us to share data with such a business. If you do not want to receive such information or offers, on behalf of third parties or otherwise, please opt-out during registration, contact us using this link http://www.OKMe.com.au.au/contacts.
Businesses on OKMe.com.au: We may work closely with other businesses (that we don't own or control) that sell products or services on the website. In some cases, these businesses may operate stores or website that sell products or services to you directly. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. We share customer information related to those transactions with that third party.
Other Third Parties/Select Partners: From time to time, we might establish a business relationship with other persons or entities who we believe are trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases, we might share and cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. We may also combine your personal information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and services that may be of interest to you, and for further promotional purposes. If you do not want us to share information with Select Partners please opt-out during registration, contact us using this link http://www.OKMe.com.au.au/contacts or follow the unsubscribe instructions within each communication.
You may opt-out by contact us using this link http://www.OKMe.com.au.au/contacts at the time of your first purchase. If you do not opt-out at the time of your first order, the information will most probably already have been sent to The Parenting Group who will send you a postcard regarding your subscription. That postcard should provide further instructions for you to unsubscribe. Note that The Parenting Group is to use your information solely to fill and solicit your subscription and for no other purpose.
Referrer/Referees. If you choose to use our referral service to tell a friend or someone else about our site, we will ask you for your friend's or that person's name and email address. We will automatically send your friend or that person email inviting him or her to visit the site. Your friend may contact us using this link http://www.OKMe.com.au.au/contacts to request that we remove this information from our database.
In order for you to get credit for a referral who joins one of our website, the person whom you refer must enter your email address or a unique password that identifies you as the referrer. We send emails on your behalf to potential referees. Also, if you were referred to one of our website by an existing member, that member may be notified each time your order qualifies him/her for a credit.
Reviews/Share This/Testimonials. If you review a product on our site, your review may be posted on one of our website as well as on a partners' network site that shares reviews with other shopping communities. When you use "ShareThis" to post to social networking sites or to tell your friends about our site, the information is collected by a third party site to facilitate your postings. "ShareThis" allows you to enter your friend's email address and/or import email contacts from various email service providers. Once the email addresses are imported, you must manually click on each email address you wish to send a communication to. Please note that these third party sites' privacy policies govern the collection and use of the information collected on those sites. You should be aware that any personally identifiable information you submit can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. When seeking or receiving customer testimonials or feedback, we disclose that we may post their first name along with all or a portion of their testimonial on the website unless they inform us otherwise by following the instructions we provide.
Merger/Sale: In the event that Bepharmacy, all or substantially all of its assets, or a line of business of Bepharmacy, is acquired, individually identifying information of our members may be one of the assets sold in connection with that transaction, without notice to you or your consent. We will notify users of the website of such a change in ownership or transfer of assets by posting a notice on the website.
Bankruptcy. In the unlikely event of our bankruptcy, insolvency, reorganisation, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors rights generally, we may not be able to control how your personal information is treated, transferred, or used. Therefore, you should know that in such event, your personal information may be treated like any other asset of
Bepharmacy, and sold, transferred or shared with third parties, or used in ways not contemplated or permitted hereunder, without notice to you or your consent.
Protection of Bepharmacy, Users of our website, and Others: We release account and other personal information when we believe release is appropriate to comply with the law and/or a judicial proceeding, court order or legal process served on Bepharmacy; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Bepharmacy, our website users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
How Secure Is the Personal Information You Collect?
We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. When you enter credit card information on our website, we may store it so that you do not have to re-enter it every time you order, but we encrypt it when storing. While no security system is absolutely foolproof, we are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account with Bepharmacy, you are issued a password by which to access and secure your account and account information. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. Be sure to sign off when finished using a shared computer.
Changing Your Personal Information
You may review, change or correct your personally identifying information at any time by accessing your account information on the website or calling us at the contact information below. You are responsible for maintaining the accuracy and completeness of your personal and other information, including your e-mail address, and we urge you to review your information regularly to ensure that it is correct and complete.
Conditions of Use, Notices, and Revisions
If you choose to visit the website and/or use Bepharmacy's services, your visit and/or any dispute over privacy is subject to this Privacy Policy Statement and our Terms of Use and Account Agreement (if you are a member), including limitations on damages, arbitration of disputes, and application of the law of Australia. If you have any concern about privacy at Bepharmacy, please contact us (see details below).
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us:
OKme Limited
48 Capital Link Dr.
Campbellfield VIC 3061
Australia
service@okme.com.au












